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PERFORMER provides different level of professional support services (SLA) that fit your IT objectives.
We
also provide fair charged ad hoc On Site Technical Problem Solving
& PC Troubleshooting services to ensure our valuable customers'
systems stay on the optimal performance.
Service Level Agreements
7 x 24 x 365
Support for clients whose mission-critical data must be available at
all times in order to ensure the safety of clients’ data, address
problems quickly and effectively and keep clients’ systems
up-to-date. Network Audit and Recommendations
The
most important component of a successful network is the planning
behind. Our Professional team conducts thorough network analyses and
reviews to provide organizations with guidance on the best step forward.
Permanent Onsite Maintenance Service
A
dedicated systems engineer allocated to support clients’ sites daily,
weekly, fortnightly or monthly. Utilizing a permanent on-site systems
engineer will provide organizations with unrivalled continuation of
service and complete customer support.
Remote maintenance and reporting
Cost
effective and completely convenient, our remote facilities allow
complete maintenance and reporting access to clients’ network. This
allows certain technical issues to be addressed immediately in order to
minimizing both cost and downtime
IT Outsourcing
Outsourcing
is increasingly being used as a tool for gaining a competitive edge.
Understanding of where, when and how to successfully outsource, is
proving to be one of the most difficult and important business skills
needed for the organization’s future.
The reasons to outsource your IT:
– Reduce and/or control operating costs
– Improve company focus and share the risks
– Access to additional resources and Free up resources for other purposes
– Accelerate reengineering efforts and migration to new technology
– Redeployment of internal resources
– Enable quicker response to business drivers
– Transform capital expenses and fixed assets to more flexible monthly business expenses
PERFORMER's
outsourcings services are designed to assist the organizations not only
save money but also improve operational efficiencies and enhance
service levels.
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Professional Support 